Technical Support

Technical support

Brady offers complete technical support, either by phone or at your premises, to solve any label printing challenges you may face.
Available technical services include troubleshooting, printer repairs, on-site printer installation and user training.

Call us

+44 333 333 1111


Full support in native language

Belgische WetgevingBelgië / Belgique: 02 404 06 76
Brady GermanyDeutschland: 0302 215 3184
Brady FranceFrance: 01 76 75 32 57
irelandIreland: 01 447 5269
luxembourgLuxembourg: +32 2 404 06 76
Nederlandse WetgevingNederland: 020 7091207
Brady BurgundyÖsterreich: 004319287552
Brady SwitzerlandSchweiz / Suisse: 044 583 06 06
BradyUKUnited Kingdom: 0208 865 0438

Occasional support in native language,
backup in English / French

czechCzech Republic: 2 39 01 69 85
denmarkDenmark: 36 92 76 62
hungaryHungary: 06 1 778 9513
Brady ItalyItaly: 02 36009972
slovakiaSlovakia: 02 3278 6671
Brady SpainSpain: 91 114 7460
swedenSweden: 08 566 425 38
Brady TurkeyTurkey: 0212 375 5233

Support in English / French

estoniaEstonia: 622 5702
finlandFinland: 9 231 955 59
norwayNorway: 21 03 40 39
polandPoland: 22 295 37 00
PortugalPortugal: 308803162
romaniaRomania: 021 5291389
All other countries: +44 333 333 1111

Printer setup

While printing a label is easy with any Brady label printer,  discovering and experiencing all of the printer’s features and capabilities can take some time. Brady offers 3 services to help you get started:

BRADY Services
  • Setup Base:
    Stress free installation of your Brady label printer and software by screen sharing.
    We help you produce your first label.
  • Setup Field:
    Stress free installation of your Brady label printer and software by a Brady specialist at your premises.
    We help you produce your first label.
  • Integration Field:
    Technical integration of your Brady label printer in automated environments.
Call us

+44 333 333 1111

Printer registration

Printers Brady

Register your label printer to get product updates and to get help faster.

Register your printer now

Service agreements

On top of a 1 or 2 year standard printer warranty, Brady offers fast response to any Brady label printer issue anywhere in Europe. Three service agreements are available for a wide range of Brady label printers: (But also custom agreements tailored to your needs)

Assist Base
Assist Field
Assist Custom: Discuss a custom service agreement with Brady
Brady Assist Base Brady Setup Field
Priority access to the Brady Technical Services
Specialist at your premises
Call out charges included (in green regions)
All spare parts included
Print head included if you use our Brady material
All working hours included
Covers transportation costs (2 way)
Solution within 2 working days
Loaner printer on request
Free annual preventive maintenance
Europe
yellow

BASE & FIELD programs available
Call out charge / loan machines = included in the package

green

FIELD programs available but with limitations
Call out charge / loan machines = subject to quotation

orange

Only BASE programs are available

Call us

+44 333 333 1111

Printer repair

Repair portable printer

If you do not have a printer service agreement, you can check if your product is still under warranty or opt for a flat fee repair of your Brady printer in the Brady workshop, or at your location.

Call us

+44 333 333 1111

Training & certification

Sample pack with labels and tags

Brady offers hands-on training at your location to help you quickly print the best labels for your application. A training certificate can be offered to all participants.

Call us

+44 333 333 1111

Warranty & pricing

tech support

Brady printers come with a limited, 1-year printer warranty free of charge (unless specified otherwise).

Warranty information

Prices for printer setup, service agreements, flat fee repairs and training are available in the Tech Support pricelist.

Tech Support Pricelist

Brady identifies and protects people, products and premises with high performance labels, industrial label printers, software, safety & facility identification, spill control, Lockout Tagout solutions and more. Brady helps you create and maintain safer work environments and comply with regulatory standards. Our high-performance materials clearly identify products, components and other assets, even in the most extreme conditions


The actual product may slightly differ from the image on the website. All Prices exclude VAT.
Providing a range of Identification Solutions & Services in Europe and Worldwide.