Austria: 004319287552
Belgium: 02 404 06 76
France: 01 76 75 32 57
Germany: 0302 215 3184
Ireland: 01 447 5269
Luxemburg: +32 2 404 06 76
The Netherlands: 020 7091207
Switzerland: 044 583 06 06
United Kingdom: 0208 865 0438

Occasional support in native language
backup in English / French

Czech Republic: 2 39 01 69 85
Denmark: 36 92 76 62
Hungary: 06 1 778 9513
Italy: 02 36009972
Poland: 22 295 37 00
Slovakia: 02 3278 6671
Spain: 91 114 7460
Sweden: 08 566 425 38
Turkey: 0850 390 1825

Support in English / French

Estonia: 622 5702
Finland: 9 231 955 59
Norway: 21 03 40 39
Portugal: 308803162
Romania: 021 5291389
All other countries: +44 333 333 1111

Printer setup

While printing a label is easy with any Brady label printer, discovering and experiencing all of the printer’s features and capabilities can take some time. Brady offers 3 services to help you get started:

Setup Base:

Stress free installation of your Brady label printer and software by screen sharing.
We help you produce your first label.
Setup Field:

Stress free installation of your Brady label printer and software by a Brady specialist at your premises.
We help you produce your first label.
Integration Field:

Technical integration of your Brady label printer in automated environments.

Get installed

+44 333 333 1111

Printer registration

Service agreements

On top of a 1 or 2 year standard printer warranty, Brady offers fast response to any Brady label printer issue anywhere in Europe. Three service agreements are available for a wide range of Brady label printers: (But also custom agreements tailored to your needs)

• Assist Base

• Assist Field

• Assist Custom: Discuss a custom service agreement with Brady


Priority access to the Brady Technical Services
Specialist at your premises
Call out charges included (in green regions)
All spare parts included
Print head included if you use our Brady material
All working hours included
Covers transportation costs	(2 way)
Solution within 2 working days
Loaner printer on request
Free annual preventive maintenance

BASE & FIELD programs available
Call out charge / loan machines = included in the package

FIELD programs available but with limitations
Call out charge / loan machines = subject to quotation

Only BASE programs are available

Receive a quote

+44 333 333 1111

Printer repair

If you do not have a printer service agreement, you can check if your product is still under warranty or opt for a flat fee repair of your Brady printer in the Brady workshop, or at your location.

Receive a quote

+44 333 333 1111

Training & certification

Brady offers hands-on training at your location to help you quickly print the best labels for your application. A training certificate can be offered to all participants.

+44 333 333 1111

Warranty & pricing

Brady printers come with a limited, 1-year printer warranty free of charge (unless specified otherwise).

Warranty information

Prices for printer setup, service agreements, flat fee repairs and training are available in the Tech Support pricelist.

Tech Support Pricelist

Brady Solution Centre

Technical Support

+44 333 333 1111

Printer setup

Setup Base:

Setup Field:

Integration Field:

+44 333 333 1111

Printer registration

Service agreements

+44 333 333 1111

Printer repair

+44 333 333 1111

Training & certification

+44 333 333 1111

Warranty & pricing